What should you do during a recall of a product?

• A. Remove the item from sale, quarantine it, document the lot numbers, and notify the supplier/health authorities
• B. Increase its price
• C. Move it to the back of the shelf
• D. Ignore if unsure

Answer: (A)

During a product recall, the priority is to prevent further distribution and protect customers. Remove the item from sale immediately, quarantine it so it cannot be used or sold, and document lot numbers and other identifying details to trace where it’s been and where it’s stored. Then notify the supplier and health authorities so they can coordinate the recall and issue official guidance. This approach limits exposure, supports accurate tracing of affected lots, and ensures proper regulatory action is followed. Practices like increasing the price, moving the item to the back of the shelf, or ignoring it if unsure do not stop the risk and can create further harm or legal issues.